Refund policy

Evaluate without risk

You can evaluate without paying anything. The hosted service has a free plan — build, test and share a game with no card on file — and the entire platform is open source, so you can also self-host every feature for free. If you then subscribe to a paid plan and it does not work out, the first-payment guarantee below refunds you in full.

First payment

If you subscribed and the Service does not work out, contact us at contact@stakedevtool.com within 14 days of your first charge and we will refund it in full, no questions asked.

Renewals

You can cancel at any time from the billing portal; cancellation takes effect at the end of the current billing period and no further renewals are charged. Renewal charges themselves are not refundable, except where the law requires otherwise or in cases like duplicate charges or billing errors, which we will always fix.

How refunds are paid

Payments are processed by Stripe, our merchant of record, so approved refunds are issued by Stripe to your original payment method. Refunds usually appear within 5 to 10 business days depending on your bank.

Self-hosting is always free

If the hosted service is not for you, the entire platform is open source and free to self-host, with every feature included.